Cancellation & Deposit Policy
Ascension Healing Center – Cancellation & Deposit Policy
At Ascension Healing Center, we honor your time, energy, and healing journey—and ask the same in return. To create a harmonious experience for all, we have established the following cancellation and deposit policies:
✦ Services (Massage, Readings, Healing Sessions, etc.)
- Full payment is required at the time of booking to secure your session.
- Rescheduling: Please give at least 24 hours’ notice if you need to change your appointment.
- Cancellations: To avoid a cancellation fee of 50%, cancellations must be made at least 36 hours in advance.
- If you cancel with less than 36 hours’ notice, 50% of your payment will be retained as a cancellation fee.
- No-shows or same-day cancellations are non-refundable.
We understand that life happens. If an emergency arises, please reach out to us—we’ll do our best to find a solution together.
✦ Events, Workshops, and Special Sessions
- To secure your spot, a non-refundable deposit—or full payment—may be required, depending on the event.
- If you need to cancel 48 hours or more in advance, we’re happy to offer a credit toward a future event (excluding any deposit, if applicable).
- Cancellations made within 48 hours are non-refundable, unless we can fill your spot from the waitlist.
- For donation-based events, no payment is required, but we truly appreciate advance notice if you can’t attend so we can offer your space to someone else.
✦ Late Arrivals
• Sessions will end at the scheduled time to respect the next client’s appointment.
• If you arrive more than 15 minutes late, it may be considered a no-show and subject to a cancellation fee.
We deeply appreciate your understanding and cooperation. Your energy, commitment, and presence help us continue to hold sacred space for all who seek healing and connection.